Shipping policy

Processing Time

All orders are handmade with care. Please allow 2–3 business days for processing before your order ships. During busy seasons or holidays, processing times may be slightly longer — we’ll always keep you updated if there are any delays.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times (after processing):

• Domestic (U.S.): 3–7 business days

Please note that these are estimated delivery times — actual times may vary depending on postal service delays or customs.

Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow your package’s journey.

Shipping Carriers

We primarily ship through USPS (First Class or Priority Mail), but may occasionally use UPS or FedEx depending on size, weight, or destination.

Lost or Damaged Packages

We are not responsible for packages lost or damaged in transit. However, if your order arrives damaged, please contact us within 7 days of delivery with photos, and we’ll do our best to make it right.

Incorrect Shipping Information

Please double-check your address before placing your order. If an incorrect address is provided and the order is returned to us, we can reship it once you pay for new shipping.

Local Pickup (Optional)

If you’re local to Sacramento, CA], you may select Free Local Pickup at checkout. We’ll notify you when your order is ready for collection.